Case Study

Here is a real-life example of how Expressway Auto Glass Fleet Services is indispensible to businesses with large (or small) vehicle fleets:

It’s 2 AM at a local distribution hub for a major international parcel delivery service. Hundreds of package cars and step-vans are lined up, less than two feet apart. Most are already filled with packages and shipments, which will be delivered that day, starting at 9 AM.

At some point, the inevitable happens: A package handler trips and hits the windshield of one of the trucks, leaving a big crack directly in front of the steering wheel.

The Dilemma

The vehicle is not drivable.  Many of the packages inside are normal everyday deliveries and might not be missed, but others are priority or overnight deliveries. Important medications, paperwork, and tools may be inside, and a failed delivery might cost the company hundreds of dollars. A whole truckload of failed deliveries could cost many thousands of dollars.

The Solution

With Expressway Auto Glass Fleet Services, the manager on duty doesn’t need go through the wasteful and costly process of unloading and reloading the shipments onto another truck. He simply needs to call the company’s dedicated Fire and Forget hotline by the predetermined time, leave a simple message, and continue as if the windshield is already fixed. The glass will be replaced before their normal dispatch, completely eliminating downtime!

In the event of a last-minute emergency, the manager has a direct contact number to the professional auto glass installer that he sees every day. This is the same person he counts on every day for the same quality service.

Events like this happen nearly every day in fleet-based businesses, and Expressway Glass is there to provide them with the quality service they need to meet crucial deadlines.

Zero Downtime. Zero Excuses.

Call now to open up your own dedicated Fire and Forget hotline: 631-694-1166